Jon Jackson

  • Total activity 18
  • Last activity
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Activity overview

Latest activity by Jon Jackson
  • Jon Jackson created an article,

    Why am I seeing connection error messages?

    If the system temporarily loses its connection, you may see an error message indicating that your training progress cannot be recorded.This can happen because of an internet connection issue, a ser...

  • Jon Jackson created an article,

    What is Voice Verification and how do I enroll?

    Voice Verification is a security protocol that allows the system to verify your identity throughout your training.  You'll be prompted to complete the enrollment after launching any course that req...

  • Jon Jackson created an article,

    How do I reset my password?

    If you have forgotten your password, follow these steps to create a new one: On the Login screen, find the Contact Us section and select Forgot Password. Enter your username, then provide the answe...

  • Jon Jackson created an article,

    Why is my course not launching when I click it?

    There are a few browser settings that may need to be updated in order for your course to launch correctly.  First, check to make sure your computer meets the minimum requirements, and verify a few...

  • Jon Jackson created an article,

    What are the timer rules for OSHA training?

    The timer tracks two OSHA rules:A learner may complete up to 7.5 hours of training in a calendar day. A calendar day is based on the learner’s time zone in the LMS and begins at midnight.After 7.5 ...

  • Jon Jackson created an article,

    About us

    PureEHS is a workplace safety and employee health software company that brings together PureOHS, OHM, SYSTOC, and LearnShare under one organization. It serves safety-critical work environments with...

  • Jon Jackson created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Jon Jackson created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Jon Jackson created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Jon Jackson created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...